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MO1532211 — Advisory

Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center

Service degradation
Microsoft 365 suite
Portal
Started
30 Oct 2026 21:02 GMT
Last Microsoft update
04 Nov 2026 00:14 GMT
Data Freshness
Live — 05:32 GMT
Impact
Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center.
Incident Timeline
04 Nov 2026 00:14 GMT

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center

User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center.

Current status: We've applied a fix to a number of additional sources that we identified as contributors to the delays. While we monitor the data pipeline health throughout our ongoing fix deployment, we're also continuing our investigation to ensure that we to identify and resolve all sources of these delays.

Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues.

Start time: Friday, October 30, 2026, at 12:00 AM UTC

Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data.

Next update by: Thursday, November 5, 2026, at 2:00 AM UTC

03 Nov 2026 00:32 GMT

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center

User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center.

Current status: While the upstream fix has restored some historical Apps usage data up to October 28, 2026, we're investigating additional sources that are contributing to ongoing delays so that we can determine our next steps to fully resolve reporting delays.

Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues.

Start time: Friday, October 30, 2026, at 12:00 AM UTC

Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data.

Next update by: Wednesday, November 4, 2026, at 2:00 AM UTC

02 Nov 2026 18:39 GMT

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center

User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center.

Current status: We've applied our fix to correct the impact to the upstream components of the Microsoft 365 apps usage data processing pipeline, and we're ensuring the continue recovery of affected reports. We'll provide a timeline for this process to complete as one becomes available.

Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues.

Start time: Friday, October 30, 2026, at 12:00 AM UTC

Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data.

Next update by: Tuesday, November 3, 2026, at 2:00 AM UTC

31 Oct 2026 00:08 GMT

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center

User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center.

Current status: We continue to work on our fix to correct the unhealthy nature of the upstream components of the Microsoft 365 apps usage data processing pipeline.

Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues.

Start time: Friday, October 30, 2026, at 12:00 AM UTC

Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data.

Next update by: Monday, November 2, 2026, at 8:00 PM UTC

30 Oct 2026 21:03 GMT

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center

User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center.

Current status: We've identified through our monitoring of service health telemetry that an upstream component of the Microsoft 365 Apps usage data processing pipeline is in an unhealthy state, which is resulting in data reporting delays. We're working to implement a fix for the impacted component to restore timely data processing.

Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues.

Start time: Friday, October 30, 2026, at 12:00 AM UTC

Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data.

Next update by: Saturday, October 31, 2026, at 2:00 AM UTC